Our Policies

Cancellation policies are normal for the beauty industry, especially as our industry has suffered the past few years. Therefore, we ask our guests to be responsible for the appointments you have booked.

Most of the time it isn’t your fault that you can’t make your appointment. Things come up we get it! BUT it also isn’t the businesses fault either. Our cancellation fee is to cover the expenses of your beauty squad member standing around without a client; it’s not about making you pay for half a service you are not receiving.

Please read our policy below:

Starting January 2022, we will be requiring a credit card on file for any services over $50. 

If you happen to cancel or re-schedule an appointment within the 24 hour window (even on weekends), we will be charging your credit card 40% of the total service amount (most other businesses do charge more).

We have access to our phone messages 24/7. When you leave a voicemail, an email is also sent to our inbox with your message; we cant miss it!

You can cancel your appointments by scrolling down the email that has your reminder or booking confirmation. By Booking an Appointment you agree to this policy.

Please do not use, INSTAGRAM, GOOGLE or FACEBOOK to cancel appointments, we do not monitor those regularly. 

By booking your appointment you are agreeing to this Policy.

Thank you,

Blush & Rose